Video view tracking that tells you the film was watched

Four numbers, no setup

Open any gallery in the editor and click the bar icon at the top for its Analytics panel. Under Lifetime totals sit the four numbers that tell you how a delivery landed. The same numbers show on every card in your Galleries list, so you can scan all your deliveries without opening one.

There is nothing to install and no code to paste: video view tracking starts the moment you publish.

• Viewers: how many have opened the published gallery.
• Plays: how many times a film was started. Plays above Viewers is normal; someone pressed play more than once.
• Furthest: the deepest point anyone reached in the film, as a percentage. It only goes up.
• Downloads: how many film files were saved. A download of all four films counts as four.

What video view tracking can tell you, and what it will not

Furthest is the most telling of the four. It tells you whether anyone made it to the speeches or the last dance, and it does not pretend to know who. Downloads tells you the couple has a copy of their own, which matters because a gallery closes a year after its newest film upload, and a download is what stops the download reminder in Hailo's lifecycle emails.

Hailo never names a viewer. You will not see a list of guests, email addresses or who pressed play. Those are video engagement metrics for a marketing team, and a wedding gallery does not need them to tell you the film was seen.

There is no per-second watch time or drop-off heatmap yet. A card in the panel says it is coming; until then, Furthest is the honest version of video watch time for a wedding film.

Your own visits never count

Checking your own gallery will not inflate anything. Your visits, plays and downloads are left out whether you open the page from Hailo or from a plain link in your own browser, and so is any visit to a draft or an unpublished gallery. So if Viewers is still at zero after you sent the link, the couple has not opened it yet, or the gallery is not published.

Visits through an embed on your own site are not counted either. If you show galleries on your portfolio, see embedding a gallery on your site.

Notifications on the moments that matter

You do not have to keep checking. The notification bell fires the first time the couple opens the page, when they start the film, when they reach the end, when they download, and when they come back later. Each fires at most once a day per gallery, so a busy weekend of rewatching does not flood you.

That is how to track video views on a delivery without living in a dashboard: send the link, get on with your week, and hear about it when the film is actually watched.