Deliver

Delete a gallery

Take a gallery down for good, and understand what happens to its films.

Updated September 2, 2026

Deleting a gallery removes the page and stops the couple's link straight away. The films are kept for 30 days before they are released.

Heads up

There is no undo for the page itself. If you only want the link off for a while, unpublish instead; see Publish a gallery.

Delete from the Galleries list or the launchpad

  1. Find the gallery card. In the Galleries list, click the trash icon (Delete delivery). On the launchpad, click the small x on the card (Delete this delivery).
  2. The dialog Delete ""?</strong> explains: "The couple's link stops working right away. The films are kept for 30 days before they're released."</li> <li>Click <strong>Delete gallery</strong>.</li> </ol> <p>Hailo confirms with "Deleted: <title>".</p> <h2 id="what-happens">What happens</h2> <ul> <li>The couple's link shows the "This link doesn't lead to a film" page.</li> <li>The gallery's films are detached, not destroyed. They are held for 30 days, then released. Any upload still counting toward that gallery disappears from the uploads pill.</li> <li>The project in Manage keeps its delivered status if it had one.</li> </ul> <h2 id="deleting-a-gallery-versus-deleting-a-film">Deleting a gallery versus deleting a film</h2> <table> <thead> <tr> <th>Action</th> <th>What is kept</th> </tr> </thead> <tbody> <tr> <td>Delete a gallery</td> <td>The page is gone. Its films are kept for 30 days.</td> </tr> <tr> <td>Delete a film (Films panel, <strong>Delete this film</strong>, type DELETE)</td> <td>Nothing. The film is removed with no copy left in Hailo.</td> </tr> </tbody> </table> <p>See <a href="/help/deliver-galleries/films-panel/">The Films panel</a>.</p> <h2 id="if-it-didnt-work">If it didn't work</h2> <ul> <li><strong>You deleted the wrong gallery.</strong> Contact support within 30 days with the couple's name; the films are still held.</li> <li><strong>The couple still sees the page.</strong> Ask them to reload. Their browser may have cached it.</li> </ul> </div> <section class="hc-related"><h2 id="related-articles">Related articles</h2><ul><li><a href="/help/deliver-galleries/films-panel/">The Films panel</a><span>Rename films, set their kind, pick thumbnails, reorder them, choose the main film and delete a film for good.</span></li><li><a href="/help/deliver-sharing/publish-a-gallery/">Publish a gallery</a><span>Turn the couple's link on, mark the project delivered, and take a gallery down again.</span></li><li><a href="/help/deliver-galleries/deliver-overview/">The Deliver wing at a glance</a><span>Find your way around the Deliver launchpad, the Galleries list and the Delivery card on a client record.</span></li></ul></section> <footer class="hc-article-foot"> <div class="hc-foot-help"><strong>Still stuck?</strong> Send a note from the <a href="/contact">contact page</a> and a real person at Hailo answers. Include the studio name you signed up with and, if it is about a specific screen, what you clicked.</div> <a class="hc-btn" href="/contact">Contact support</a> </footer> </article> </main> <aside class="hc-toc" data-toc><div class="hc-toc-title">On this page</div><ul><li><a href="#delete-from-the-galleries-list-or-the-launchpad">Delete from the Galleries list or the launchpad</a></li><li><a href="#what-happens">What happens</a></li><li><a href="#deleting-a-gallery-versus-deleting-a-film">Deleting a gallery versus deleting a film</a></li><li><a href="#if-it-didnt-work">If it didn't work</a></li></ul></aside> </div> <footer class="hc-foot"> <div class="hc-foot-inner"> <div>Hailo, the all-in-one platform for wedding filmmakers. © 2026 Hailo LLC.</div> <div class="hc-foot-links"><a href="/help/">Help home</a><a href="/contact">Contact support</a><a href="/download">What's new</a><a href="/privacy">Privacy</a><a href="/terms">Terms</a></div> </div> </footer> <div class="hc-search-modal" data-search-modal hidden> <div class="hc-search-box" role="dialog" aria-modal="true" aria-label="Search help"> <div class="hc-search-row"><svg class="hc-search-ic" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="1.6" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><circle cx="11" cy="11" r="7"/><path d="m20 20-3.5-3.5"/></svg><input type="search" data-search-input placeholder="Search the help center" autocomplete="off" spellcheck="false"><kbd>esc</kbd></div> <div class="hc-search-results" data-search-results></div> </div> </div> <script src="/help/help.js?v=20260915" defer></script> </body> </html>