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Getting started
  • What Hailo is
  • Install Hailo
  • Sign in for the first time
  • Invite codes and activation
  • The onboarding wizard
  • The guided tour
  • Finding your way around
  • Search
  • The notification bell
  • Ask Hailo
  • Send feedback
  • Keyboard shortcuts
  • Import from another CRM
  • Which CRMs Hailo imports
  • Import limits and fixes
Your account and studio
  • Find your way around Settings
  • Your account
  • Your details
  • Links
  • Logo and colors
  • Proposals and invoices
  • Fonts
  • Defaults
  • Themes
  • Notifications
  • Your editor and time tracking
  • Data and Learning
  • Redo or restart onboarding
  • Export your data
  • Delete your account
Leads and clients
  • The Leads list
  • Add a lead
  • The lead pipeline
  • The lead record
  • The Messages tab
  • The Files tab
  • The Financials tab
  • Build an inquiry form
  • The Profile tab
  • Call scheduler
  • The Clients list
  • The client record
  • The wedding event
  • The client portal
  • The public inquiry form
  • The book-a-call page
  • Tags and notes
Bookings and projects
  • The dashboard
  • Book a lead
  • What the couple sees on the booking page
  • The calendar
  • The Bookings page
  • The project
  • Editing time
  • Mark a project delivered
Proposals, contracts and questionnaires
  • The Templates library
  • Catalog, packages and add-ons
  • Proposal layouts
  • Start a new proposal
  • The proposal builder
  • Proposal presets
  • Contract templates
  • Send a proposal
  • What the couple sees on a proposal
  • E-signing
  • The Proposals list
  • Questionnaires
  • Shot lists
Invoices and payments
  • The Finance page
  • Unpaid invoices by when they land
  • The Invoices list
  • Create and edit an invoice
  • Retainers and payment plans
  • Get paid by card
  • Client payment methods
  • Manual payments (Venmo, Zelle, check, wire)
  • Card processing fees
  • Automatic payment reminders
  • Finance reports
  • Vendors
Email and automations
  • Send an email from Hailo
  • Email templates
  • Merge fields
  • Automations overview
  • Starter automations
  • Build an automation
  • Conditions and stop on reply
  • Automation gotchas
  • Email tracking
  • Replies inside Hailo
  • Inquiry auto-reply
Goals, reports and revenue
  • Goals
  • Momentum
  • Revenue tile and Money widget
  • The Notifications page
Resources, inspiration and community
  • Resources
  • Inspiration
  • Community
Edit: getting footage in
  • The Edit launchpad
  • Offload cards
  • Add footage to a project
  • Folder labels
  • Multi-day weddings
  • What Hailo detects on its own
  • Build Everything
Edit: analysis and results
  • What Analyze does
  • Choosing what to run
  • Moments and labels
  • Trimming shaky footage
  • Tokens and run cost
  • The progress screen
  • Pause, resume and failures
  • The results screen
  • Clip cards and right-click
  • Correcting a label
  • Selects preview and hotkeys
  • Re-analyzing
  • Deleting a project
  • Style profile
Edit: films and Blueprints
  • Build a ceremony or speeches film
  • The ceremony film
  • The speeches film
  • Multicam permission for Premiere Pro
  • Cut to a song
  • Edit with Blueprints
  • Blueprint Studio hotkeys
Edit: sending to your editor
  • Where files land
  • What the run made
  • Open in Premiere Pro
  • Open in Final Cut Pro
  • Open in DaVinci Resolve
  • Re-export a timeline
  • Edit settings
Deliver: galleries
  • The Deliver wing at a glance
  • Create a gallery
  • Upload films
  • 4K and quality
  • The gallery editor
  • Layout and sections
  • Entry splash and music
  • Cover
  • The Films panel
  • Page text and the personal note
  • The review prompt
  • Upsells
  • Vendor credits
  • Footer
  • Brand colours on a gallery
  • Looks and presets
  • Password and closing
Deliver: sharing with couples
  • Publish a gallery
  • Share link and text-message preview
  • Email the couple their link
  • Custom link ending
  • Publish galleries on your own domain
  • Embed a gallery on your site
  • What the couple sees
  • Lifecycle emails
  • Gallery analytics
  • Delete a gallery
  • Upsell checkout
Billing and plans
  • Plans and pricing
  • Start your free trial
  • Locked terms: what you bought is what you keep
  • A tour of Hailo Billing
  • Usage meters
  • Buy more hours of footage
  • Buy more delivery
  • Change your plan
  • Cancel your plan
  • Update your card and get receipts
  • Wings that are not in your plan
The desktop app
  • System requirements
  • Install and first launch
  • Updates
  • Versions
  • Quitting while Hailo works
  • Offline and reconnecting
  • Logs and diagnostics
  • Uninstall Hailo
  • The menu bar time agent
  • Two copies of Hailo
Integrations
  • Integrations overview
  • Connect Gmail
  • Connect another mailbox (Outlook, Fastmail, iCloud, your own domain)
  • See couples' replies inside Hailo (reply capture)
  • Connect Google Calendar
  • Connect Apple Calendar
  • Connect Stripe
  • Connect Square
  • Connect Instagram
  • Video calls and scheduling links
  • Integrations coming soon
Troubleshooting
  • Contact support
  • Can't sign in
  • Edit won't open or shows Reconnecting to the editor
  • An analysis paused, stopped or failed
  • A card isn't showing up
  • A film won't upload, or the upload stopped
  • Can't see a film in 4K
  • The couple can't open their gallery
  • Email isn't sending
  • A payment isn't showing up
  • An integration won't connect
  • An import was refused or came in wrong
  • An update failed
  • Two copies of Hailo are on this Mac
Security and privacy
  • Turn on two-factor authentication
  • Recovery codes
  • Trusted devices
  • Reset your password
  • Change the email on your account
  • Log in with Touch ID
  • Log out, and sign out everywhere
  • Your data and your clients' data
  • Who can see what
All collectionsGoals, reports and revenue

Goals, reports and revenue

Yearly goals, revenue tracking and the reports that tell you how the studio is doing.

4 articles
  • GoalsSet a revenue target, a wedding count and a delivery turnaround for a planning window, see whether you are ahead or behind, split each payment into envelopes, and read the Goals tile and widget on the dashboard.
  • MomentumHow the Momentum score on the dashboard is built from revenue, leads, posting and pipeline, what the detail panel shows, and what Instagram does and does not feed into it.
  • Revenue tile and Money widgetWhat the dashboard's Revenue tile (YTD and Upcoming) and Money widget (Landing, Outstanding, Overdue and the monthly chart) count, and where to go for the full picture.
  • The Notifications pageOpen the full list of notifications, read what each row shows, mark one or all as read, and find where the settings live.
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