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Zoom

Add the Hailo app to your Zoom account, give every discovery call its own Zoom meeting, and remove it again.

Connect your Zoom account and every discovery call a couple books through Hailo's call scheduler gets its own Zoom meeting. The join link goes in the confirmation email the couple receives, so you never reuse one room for every call.

You need a Hailo account and a Zoom account. A free Zoom account works.

Add the Hailo app to Zoom

  1. In Hailo, open Settings > Integrations.
  2. On the Zoom tile, click Connect Zoom →. A browser window opens on Zoom's sign-in page.
  3. Sign in to Zoom and click Allow.
  4. Return to Hailo. The tile reads Connected as your Zoom account.

Use it for discovery calls

  1. Open Settings > Call scheduler.
  2. Under Where the video call happens, pick Zoom.
  3. Click Save.

From then on, each call a couple books gets a new Zoom meeting at the time they picked, with the join link in their confirmation email. The meeting shows in your own Zoom account like any other.

When you cancel a booked call in Hailo, its Zoom meeting is deleted too.

Hailo asks Zoom for only what this needs: to create and delete meetings for your discovery calls, and to see your Zoom name and email so the tile can show which account is connected. It does not open your other meetings, recordings or chats.

Remove the Hailo app

You can remove it from either side. Both do the same thing.

From Hailo:

  1. Open Settings > Integrations.
  2. On the Zoom tile, click Disconnect and confirm.

From Zoom:

  1. Sign in at marketplace.zoom.us.
  2. Click Manage, then Added Apps.
  3. Find Hailo and click Remove.

Either way, Hailo stops creating Zoom meetings and forgets your Zoom connection. Meetings already created stay in your Zoom account until you delete them there. New discovery calls fall back to the link you pasted under My own link in the call scheduler, or to Google Meet if you pick it.

If it didn't work

  • "Zoom auth failed:" followed by a reason, or "No authorization code returned by Zoom." Zoom refused or the approval was interrupted. Try again.
  • "OAuth state mismatch". Start again and finish the approval in one go.
  • Calls go out with your pasted link instead of a Zoom meeting. The call scheduler is still set to My own link, or the Zoom tile no longer says Connected. Check both.
  • Still stuck? Email help@hailo.studio with what you clicked and what Hailo showed.

For how Hailo handles your data, see the Privacy Policy.

Still stuck? Send a note from the contact page and a real person at Hailo answers. Include the studio name you signed up with and, if it is about a specific screen, what you clicked.
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